city_hall

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Boston.gov Search

Get direct answers to your questions about City of Boston services, programs, and information. While we strive for accuracy by sourcing directly from Boston.gov, our search can occasionally provide unexpected results. You can help us improve by using the feedback buttons below each answer.

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Connect with the Office of Small Business

Office of Small Business staff can provide answers about permitting and licensing, developing a business plan, selecting a location, or other critical business-related matters. 

Complete the Office of Small Business' "Connect with your Neighborhood Manager" form below to get in contact with the Neighborhood Business Manager designated to your neighborhood. Our experts will respond to your inquiry quickly and confidentially.

CONNECT WITH the office of small business

Common questions

Why do I need to fill out a questionnaire?

The information in this form provides us with the information to best help you and answer your questions.

Can I speak WITH SOMEONE DIRECTlY?

Yes. This form starts the process and is designed to track the progress of your request. After your initial request, someone from our office will follow-up with you to speak over the phone or to meet in person.

What kinds of questions can I ask? What are typical subject areas?

From navigating relevant city agencies to providing insight on current Boston business trends, we can answer a wide range of questions.

Do I have to own a business to ask a question?

No. Whether you have owned a business for years, are a new entrepreneur, or are considering starting a business, we are here to help.

 
is my information kept confidential?

Absolutely. Your contact information and questions are kept confidential.

Who are these experts? What are the qualifications?

The experts are employees of the Office of Economic Development, and are critical resources for anyone looking to start or expand a business. If additional support is required, our office will direct you to the appropriate people and departments.

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