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Inspectional Services

The mission of the Inspectional Services Department (ISD) is to protect the health and safety of Boston's business and residential communities by enforcing building, housing, health, and environmental regulations effectively and consistently.

Our Commissioners Bulletins are official guides to provide updates, guidance and clarification on the implementation of Boston's codes, policies and regulations.

Commissioners Bulletins

Take Advantage of our online portal

The online option saves you time — you can apply online and even print out your permit when it has been approved by us. Right now, you can apply for some of our permits online, but the list will continue to grow over time.

Go to our online portal

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Find everything you need to know about the necessary permits for your projects.

Welcome to Boston Permitting

Get started

Contact: Inspectional Services
Building Permits
Schedule An Inspection
Zoning Board of Appeal
Check the status of a Building or Fire permit
Permitting Clinic
Understanding Flood Insurance
Search for historical permit records
Fast Track Permit Program
Certify Your Fire Escape, Balcony or Exterior Bridge
Inclusionary Zoning
Construction Site Safety Requirements
Building Forms and Documents
Permitting in the Flood Hazard District
Change of Licensed Builder
Keep Your Project Moving, Schedule an Inspection Today

Schedule an Inspection

Our Divisions

Housing

Find helpful housing resources and programs for renters, landlords, contractors and property owners.

Health Division

The Health Division oversees and enforces food and sanitary laws in the city, including all establishments that serve food.

Environmental Sanitation

This division is comprised of three sections: Rodent Control, Site Cleanliness, and Auto Shop Licensing and Enforcement

Constituent Services

The Constituent Services Division is composed of call center representatives, community liaisons, and the Investigation and Enforcement Team.

Weights and Measures

We protect consumers when they buy products sold by weight or volume. We inspect devices like taximeters, gas pumps, home heating oil trucks, and scales.

Commissioners Bulletins

Commissioners Bulletins
Contact: Inspectional Services
Commissioners Bulletin

311 Service Requests

To make a service request please contact 311 or go online to the 311 service app.

Submit an Online Service Request

Upcoming events

Events
Zoning Advisory Board of Appeal Hearing
On Nov 5

Nov 5
Zoning Board of Appeal Hearing
On Nov 10

Nov 10
Search public notices

News and announcements

News

Overhead view of a restaurant table spread with a variety of appetizers and entrees

Mayor Michelle Wu Announces Zoning Reforms To Make It Easier To Open and Run A Restaurant In Boston

Mayor's Office

Building Construction Permitting Overhaul (BETA)

Mayor's Office

Mayor Michelle Wu & City of Boston Welcome College and University Students

Mayor Michelle Wu Announces City’s Preparations for Move-In Period, Welcomes College and University Students to Boston

Mayor's Office

City will convene leading researchers, public health professionals, and municipal experts from across the country to share best practices around innovative urban rodent mitigation strategies

City of Boston to Host Second-Ever National Urban Rat Summit

Inspectional Services
More Inspectional Services News

About Our Work

We are made up of five regulatory divisions. Our goal is to protect and improve the quality of life for all Boston residents. Our mission is to serve the public by protecting the health, safety, and environmental stability of Boston's business and residential communities.

Learn About Our Work
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