Disability Inclusion Trained Business Certification
This training teaches businesses how to remove many access barriers in a free or low cost way to bring on more customers.
The City of Boston’s Disability Commission is excited to offer our Disability Inclusion Trained Business Certification. This program provides participants the opportunity to learn how to reduce barriers in low cost or even free ways, bringing even more patrons in by providing a more accessible environment.
Program Purposes
This program has three purposes.
(1) To train Boston businesses on their responsibilities under Title III of the Americans with Disabilities Act.
(2) To encourage businesses to make reasonable modifications to existing, official and nonofficial, policies that will help improve the overall accessibility of their establishment.
(3) Assist Boston businesses in removing barriers that are readily achievable
Certification
After a 75 minute webinar, participants will have the opportunity to take an exit assessment to earn a Disability Inclusion Trained Business Certification for their restaurant/small business. After passing the exit assessment, businesses will receive a window cling to display their certification. We will also list a directory of Disability Inclusion Trained Businesses on our website.
Certification Requirements
- Attend a 75 minute live webinar or in-person training
- Take an exit assessment
Certification Trainings
Next Webinar:
Disabled Friendly Dining for Restaurants
July 29, 2025
2:30 - 4:00 p.m.
The Zoom link will be provided prior to the webinar
Businesses may also request an in-person training session via the registration link.
Non-Certification Trainings
Individuals with no restaurant/business affiliation are welcome to participate as well but will not be eligible for the certification. Please note that you must attend the live webinar (or schedule an in person training) in order to be eligible for certification. Those with general interest in the subject but no desire for certification can visit the Boston Disability Commission YouTube channel for a pre-recorded version of the content.
