Point of Sale Payment Processing Solutions

EV00009252

CONTACT INFORMATION

Luis DelNido

617-635-3589

The City of Boston, acting by and through its Chief Information Officer, requests proposals for Point of Sale Payment Processing Solutions as particularly set forth in the Request for Proposals EV00009252. The RFP will be available on the City’s procurement website and Supplier Portal via boston.gov/procurement, on or after 10:00 a.m. Boston local time, on May 24, 2021.  The City of Boston’s Department of Innovation and Technology (DoIT), is looking for a partner to process payments for our Point of Sale (POS) and over the phone (IVR) transactions. These payments vary in complexity as the City uses two primary cashering services, iNovah and Conduent.

Responding to this RFP is voluntary. All costs associated with responding to this RFP, including any interviews/demonstrations, will be the sole responsibility of the vendor participating in the RFP response. The RFP will remain available until the date and time of the opening of proposals, on June 18, 2021 at 12 noon, Boston local time.

The attention of all proposers is directed to the provisions of the Request for Proposals and contract documents, specifically to the requirements for insurance as may be applicable.

Offerors have the option of submitting proposals through either (i) the City of Boston’s Supplier Portal boston.gov/procurement or (ii) by delivery of two (2) separate sealed envelopes, one containing the Technical Proposal and one (1) electronic copy (thumb drive), labeled as “TECHNICAL PROPOSAL,” and the other containing the Price Proposal and one (1) electronic copy (thumb drive), labeled as “PRICE PROPOSAL.”  Under no circumstance shall any price information be included with a Technical Proposal.  

If submitting via paper, price and technical proposals shall be submitted separately in sealed, clearly labeled envelopes on or before June 18, 2021 at 12 Noon, Boston local time to: Susan Hynes, City of Boston, Room 703 – Department of Innovation and Technology, One City Hall Square, Boston, MA 02201

The Official shall reject late proposals. Failure to submit separate sealed price and technical proposals shall result in disqualification of the entire proposal.

The Official shall not open the proposals publicly, but shall open the technical proposals in the presence of one or more witnesses within twenty-four (24) hours of the above deadline for submission of proposals. The Official may open price proposals later and in any case shall open the price proposals to avoid disclosure to the individuals evaluating the technical proposals.

The term of the contract shall be for 1 year with two one year options to renew at the City’s sole discretion.

DAVID ELGES, CHIEF INFORMATION OFFICER